Last Updated: March 21, 2013
Personal Information. FrozenRidge collects personal information only if you voluntarily choose to share such information with FrozenRidge. You may browse the Site without disclosing any personal information. However, in order for you to take advantage of particular opportunities provided through the Services, we may require that you furnish personal information. When you set up an account, sign up for newsletters or participate in surveys, FrozenRidge may collect personal information such as your name and email address. If you place an order on the Site, FrozenRidge may request and collect personal information such as your name, e-mail address, mailing address, telephone number, and credit card information. You also may choose to send FrozenRidge personally identifying information in an e-mail message containing information or inquiries about FrozenRidge's Services. There are several other opportunities for you to share personal information about yourself with FrozenRidge on the Services. This may include information about you such as your interests, your name, and your mailing address and e-mail address. Submission of this information is strictly voluntary.
Anonymous or Aggregated Data. FrozenRidge collects and stores certain data about the use of FrozenRidge's Services on an aggregate and/or anonymous basis. FrozenRidge does not link this information to anything personally identifiable to you. FrozenRidge only uses this information for system administration and to help FrozenRidge develop ideas about how it might improve and optimize its Services.
IP Address. When you visit and interact with the Site, FrozenRidge and/or third parties with whom FrozenRidge has contracted to provide services to FrozenRidge may collect IP Addresses. Your Internet Protocol (IP) address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). This number is identified and logged automatically in our server log files whenever you visit the Site, along with the time(s) of your visit(s) and the page(s) that you visited.
Data transmitted to use the Services. Any data that you transmit to FrozenRidge that is not your own personal information, but is transmitted in specifically in order to use the Services is defined herein as your "Subject Data."
Fulfillment of Requests. FrozenRidge may use personal information about you to fulfill requests made by you such as to respond to your email inquiry, fill your order or add you to our mailing list.
Purchases. When you make a purchase through the Site, we may collect your credit card number or other payment account number, billing address and other information related to such purchase from you, and may use such information in order to fulfill your purchase.
Administrative or Transactional Communications. From time to time, we may use personal information about you to send to you important information regarding the Services, changes to our terms, conditions, and policies and/or other administrative or transactional information. Because this information may be important to your use of the Services, you may not opt-out of receiving such communications.
Other Communications. If you choose to share any personal information with FrozenRidge, FrozenRidge may store it and use it for marketing purposes, including e-mailing you with special promotions and other programs of interest. FrozenRidge may also use this information to contact you for matters relating to your use of the Services. If the information is sent as part of a Services evaluation, FrozenRidge may also use the information to contact you about your comments.
Testimonials. As you are informed prior to submitting testimonials or stories to us through the Services, we may make such information public or use such information in our promotional materials.
E-mails to Friends. We may provide functionality to permit you to send messages regarding Services-related content to a friend through the Site. If you wish to use this feature, you may be required to provide us with, and we may use, your friend's e-mail address so that we can facilitate your sending of such message to your friend. Please make sure that you have the right to submit your friend's email to us. We will not use your friend's information other than to facilitate your sending of this one time message
Internal Business Purposes. We may also use personal information about you for our internal business purposes, such as data analysis, audits, order fulfillment, workflow planning and other similar purposes.
Compliance with Applicable Law. We may need to collect and retain personal information about you in order to comply with applicable laws and to respond to requests from public authorities, including public authorities outside your country of residence.
Subject Data. FrozenRidge will only use this Subject Data to perform the Services at your request and for our internal business purposes.
Third Party Agents and Service Providers. We work with third party agents and service providers who may provide services including but not limited to data analysis, payment processing, order fulfillment and other services of an administrative nature. We may share personal information about you with third parties for the purpose of enabling these third parties to provide these types of services (for example, if you choose to make a purchase through the Site, we may share personal information with our third party service providers to fulfill your purchase, including, without limitation, to process your credit card or payment account number or to ship products to you). FrozenRidge requires that its agents and service providers that have access to such personal information properly safeguard that personal information and use it only for the purpose that it was collected and not for their own promotional marketing.
E-mails to Friends. Please note that any personal information you provide in connection with sending messages regarding Services-related content to a friend through the Site, such as your name and your e-mail address, will be disclosed to your friend.
Information Posted by Visitors. FrozenRidge may make available through the Services functionality to which you are able to post information and materials (for example, on message boards, forums, chat functionality and blogs, among other services). Please note that any information you disclose through the Services becomes public information, and may be available to other users of the Services and to the general public. We urge you to exercise discretion and caution when deciding to disclose personal information, or any other information, on the Services. WE ARE NOT RESPONSIBLE FOR THE USE OF ANY PERSONAL INFORMATION YOU VOLUNTARILY DISCLOSE THROUGH THE SERVICES.
Testimonial Copy. If you submit a story or testimonial to FrozenRidge, we may make those comments public or incorporate them into our promotional materials.
Assignment. We may transfer any and all information that we collect from users of the Services to a FrozenRidge affiliate or a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of FrozenRidge's business, assets or stock (including without limitation in connection with any bankruptcy or similar proceedings).
Others. In addition, FrozenRidge may (and you authorize FrozenRidge to) share your personal information with third parties:
We will take the appropriate legal, organizational, and technical measures to protect personal information to protect personal information, including sensitive information such as credit card information, from loss, misuse and unauthorized access, disclosure, alteration and destruction. However, regardless of the effectiveness of our security measures, no security system is impenetrable. We ask that you do your part by, at a minimum, keeping any computer passwords you use to access the Internet strictly confidential. If at any time you believe that your interaction with the Services is no longer secure, please let us know as soon as possible.
You can remove any information you provide via the Services at anytime by logging in to your account. When you request that we delete your FrozenRidge account, your data will be permanently expunged from our primary production servers and further access to your account will not be possible. However, portions of your data, consisting of aggregate data derived from your account information, may remain on our production servers indefinitely. Your data may also remain on a backup server or media. FrozenRidge may keep these backups to ensure our continued ability to provide the Services to you in the event of malfunction or damage to our primary production servers. We also reserve the right to use any non-personally identifiable data derived from or incorporating your personal information.
If and when you create a FrozenRidge account you may be presented with the opportunity to receive (opt-in) marketing-related emails from FrozenRidge and from our select third party partners. If you no longer wish to receive the marketing-related emails you've requested from us, you may opt out of receiving these emails by following the unsubscribe instructions within each email communication or by logging into your FrozenRidge account and changing your email preferences.
You may also send us an email at email@example.com. Please specify clearly which of the following choices you are opting out of:
Please note that if you opt out as described above, we will not be able to remove personally identifiable information about you from the databases of third parties with whom we have already shared personally identifiable information about you (i.e., third parties to which we have already provided personally identifiable information about you as of the date on which we implement your opt-out request). If you wish to cease receiving marketing-related emails from such third parties, please contact those third parties directly, or utilize any opt-out mechanisms set forth in their respective privacy policies or marketing-related emails.
Special Notification for California Residents — Your Privacy Rights. Individual customers who reside in California and have provided personal information to FrozenRidge may request information about FrozenRidge's disclosures of certain categories of personal information to third parties for their direct marketing purposes. Such requests must be submitted to us at the address listed below. This request may be made no more than once per calendar year.
If you would like to request access to personal information about you or if you would like to request that FrozenRidge correct, amend, suppress or delete personal information through its Services please contact FrozenRidge at firstname.lastname@example.org. FrozenRidge will respond to your request for access within 30 days. Please note, however, that certain personal information may be exempt from such access, correction, objection, suppression or deletion rights pursuant to applicable data protection laws or the EU/US Safe Harbor.
While FrozenRidge encourages everyone to visit its Site and learn about the company and its technology and applications, FrozenRidge has no desire to collect information from those under the age of 13. Any instance of personal information about a child under the age of 13 being collected would be purely accidental and unintentional. If a minor would like to submit information to FrozenRidge, FrozenRidge asks that the child's parent submit the information on his or her behalf. FrozenRidge strongly encourages parents to take an active role in their children's use of the Internet and to take appropriate steps to ensure a positive and safe experience.
The United States Federal Trade Commission has a web page http://www.ftc.gov/privacy/index.html devoted to providing you with information about protecting your privacy online. FrozenRidge encourages you to familiarize yourself with the concepts discussed on this page.
The Services are controlled and operated by FrozenRidge from the United States. FrozenRidge does not represent or warrant that the Services, or any part thereof, are appropriate or available for use in any particular jurisdiction. Those who choose to access the Services do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. We may limit the Services' availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion.
FrozenRidge welcomes your questions and comments about security and privacy. If you have any questions or concerns, please send an e-mail to email@example.com. We will investigate and attempt to respond to any question or resolve complaints and disputes in a timely fashion.